Ana Cervantes- Ana has been an outstanding broker to work with. She has handled my account with professionalism, reliability, and genuine care. She’s always available when I need her, extremely respectful of my time, and has consistently followed through on everything I’ve asked. Because of her support and dedication, my overall experience with Acrisure has been very positive. Ana truly makes the difference.

 

 

 

 

As we wrap up another remarkable year, we want to take a moment to express our heartfelt gratitude for your continued trust and support. This year has been filled with growth, learning, and the opportunity to serve you better.

We are proud of the progress we’ve made and the relationships we’ve built. Looking ahead, we are excited to continue providing you with exceptional service, tailored solutions, and the peace of mind that you deserve.

Thank you for being an integral part of our journey. We wish you and your loved ones a joyful holiday season and a prosperous New Year!

🎉 Exciting times for our team! We recently attended a Jays game at the Rogers Centre, where we witnessed the Jays take on the Tampa Bay Rays and celebrated a brilliant 5-1 victory as part of our Annual Employee Appreciation event!  It was a fantastic opportunity to relax, enjoy the thrill of the game, and strengthen our team spirit.

We look forward to many more memorable team events! Go Jays Go! ⚾

 

 

 

 

 

                       

Truth and Reconciliation Day, observed on September 30th, is a vital occasion dedicated to honoring the survivors of Canadian residential schools, along with their families and communities. Often known as Orange Shirt Day, this day derives its significance from Phyllis Webstad’s story, where her new orange shirt was stripped away on her first day at a residential school. This national event calls for acknowledging the harrowing history and lasting impact of residential schools on Indigenous people. It encourages learning, reflection, and discussion aimed at fostering healing and understanding. By acknowledging this painful history, we can move toward reconciliation and a more inclusive future for all.

Wear orange to show support and honour the lost children and Survivors of residential schools.

 

We’re thrilled to share Business Insurance has awarded Acrisure as the Insurance Consulting Team of the Year! Business Insurance recognized Acrisure’s Risk Resources team for leveraging its expertise serving clients with complex risk management requirements to build scalable solutions for small and mid-sized businesses. By democratizing access to risk advisory through data, expert support, and on-demand training, the team has empowered thousands of clients to proactively manage risk, which can reduce cost and improve outcomes—setting a new standard for accessible, high-impact strategies, tools and solutions.

“While the award is a tremendous source of pride, our real motivation comes from seeing our client advisors succeed when they involve Risk Resources and make a difference in the lives of our clients and their employees” Said Brian Fielkow, VP Risk Resources. 

A huge congratulations to our team for being named the Insurance Consulting Team of the Year 2025 by Business Insurance! This achievement is a direct result of their hard work and innovation. Our team was recognized for providing scalable access to high-impact risk advisory solutions, empowering small and mid-sized businesses like never before. We are incredibly proud of our advisors and grateful for their commitment. The team is excited to build on this success and continue to foster strong connections with Acrisure clients and colleagues.

About Acrisure Risk Resources

Acrisure Risk Resources is dedicated to bridging the gap between complex risk management concepts and actionable strategies for success. They provide tailored solutions that empower businesses to navigate today’s dynamic environment. With a focus on innovation, their team of Risk Advisors combine deep industry knowledge and diverse skill sets to address unique challenges with precision. They deliver exceptional service, ensuring our clients are equipped to mitigate risks and achieve their goals with confidence.  

Melissa Collins – “Just a thank you!  I really appreciated your prompt work on getting me covered for the 2 new car purchases this week!  One down, one to go (tomorrow).

Your customer service was fantastic and made it easy for me to make these purchases without having to wait on or worry about insurance coverage! ”

 

Renewing your car insurance doesn’t have to be a hassle. At Acrisure, we aim to make the process as smooth and straightforward as possible. Whether you’re renewing your policy or shopping for a new one, we’re here to assist you every step of the way.

Easy Steps to Renew Your Car Insurance:

1. Review Your Current Policy:  Take a close look at your existing coverage. Assess if it still meets your needs or if there are any changes necessary due to new circumstances.
2. Compare Rates:  Shop around to compare premiums and coverage options. This ensures you get the best deal without compromising on the protection you need.
3. Update Your Information:  Ensure all your personal and vehicle details are up-to-date. Accurate information helps in getting an accurate quote and avoids any future discrepancies.
4. Consider Discounts:  Check if you qualify for any discounts such as safe driver, multi-policy, or loyalty discounts. These can significantly reduce your premium costs.
5. Set Up Automatic Renewal:  Simplify the renewal process by setting up automatic renewal. This ensures continuous coverage without the hassle of manual renewals.

At Acrisure, we’re committed to providing you with exceptional service and the best insurance solutions tailored to your needs.

 

Shay Wilkins – “You are amazing, Shay. Truly. A real miracle worker. I am so grateful to you.”

Ruba Rabadi – “I thought I should make that email request sound official, but now I want to add that I really can’t tell you how much your personal care means to me. I don’t have a good understanding of any of this, and your taking the time to explain everything is so helpful. My parents and then my mom alone  were very lucky to have you taking care of them all these years , and now so am I! I really appreciate your expertise in all of these areas.”

Angela Mask – “Thank you so very much.  You were very helpful, courteous, and professional during this process.”

 

 

At Direct Link Insurance Services, we believe in supporting our community and standing up for those in need. That’s why we’re proud to donate to Ernestine’s Women’s Shelter — a vital organization providing safety, shelter, and support for women and children escaping domestic violence.

Ernestine’s offers more than just a place to stay. They provide counseling, legal advocacy, children’s programming, and the tools needed to rebuild lives with dignity and hope.

Our donation is a small step toward helping survivors heal and move forward. We’re inspired by the incredible work Ernestine’s does every day and encourage others to learn more and support this important cause.

To learn more or make your own contribution, visit ernestines.ca.

Ernestine’s Women’s Shelter

 

 

 

Aastha Kamra – “Aastha is a SUPERSTAR! Love working withe her! Very professional and detail oriented!”

Kris Johnson – “I know Kris is new to your firm, but she is thorough, diligent, and highly professional. I am very pleased to have her as my agent”

Robyn Winsmore – ” I appreciate all your help and getting us to a premium that we can financially afford. You have been very professional and a pleasure to work with”